Jade Osborne Photography takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using Jade Osborne Photography you consent to our collection and use of such data.

The Data We Collect

We, as ‘data controller’ collect a variety of data to deliver our services. We will manage your personal data transparently, fairly and securely. We may ask you to provide us the following data:

First and Last Name

Telephone Number


IP Address



Obviously being a photography business, we also create and manage images as per our contractual agreement(s). We use the above data to:

Deliver our service to you

For marketing purposes

Personalise your experience.

We collect this data on the following lawful basis:

Consent to arrange or fulfil a Contract

To meet a legal obligation other than a Contract.

When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us personalise your experience.

Which third parties do we share Personal Data with?

We share personal data with the following third parties:

Google Analytics


Mailchimp (for marketing purposes)

Zenfolio (Where your online galleries are held)

17 Hats (CRM system).

There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

Why do we share your Personal Data with the above?

We share your data in order to:

To deliver our service to you

For marketing purposes

Personalise your experience

To provide account access.

We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary, for example, if a third party we utilise could have servers located outside of the EEA.

How do we keep your personal data secure?

We keep your data secure by following internal policies of best practice


In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you.

Changes to our privacy policy and control

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

You have the following rights:

The right to be informed about the collection and use of your personal data

The right of access to your personal data and any supplementary information

The right to have any errors in your personal data rectified

The right to have your personal data erased

The right to block or suppressing the processing of your personal data

The right to move, copy or transfer your personal data from one IT environment to another

The right to object to processing of your personal data in certain circumstances, and

Rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your personal data by writing to us.  Whist we do not hold personal data any longer than we need to, the duration will depend on your relationship with us and whether it is ongoing. We may keep some of your personal data up to 7 years after our working contract with you has finished for Tax legislation purposes. After this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made.